Your bike will be shipped as FedEx freight from our FLORIDA warehouse so it’s not your usual small packet delivery truck that will handle it. You will get a tracking number as soon as your order ships.

Yes SUR-RON USA is our official site for SUR-RON in the US which offers all sur ron electric bikes and psrts to individuals, wholesalers, resellers and dealers. Contact us to become a dealer for SUR-RON today in the USA or any part of the world.

YES all bikes/parts comes with 2 years limited warranty for all our clients and dealers.

The range is approximately 75 km on a flat surface at 40 km/h in eco mode. Range will vary based on riding mode (sport or eco), throttle application, terrain, etc. Surron is committed to continuously improving the range capabilities of our products. Refer to your owner’s manual for more information.

The top speed is 70-75 km/h.

Yes. The battery is easily removable by the average person.

All Surron models will charge from below 20% to 100% in 3-4 hours via a conventional wall outlet.

Yes. The battery has an IP (Ingress Protection) rating of 67. It can be ridden in the rain, through puddles, and washed normally, and can handle moderate water crossings in off-road environments. However, significant immersion in water is not advised, and pressure washers can force water through the case. We suggest you remove the battery when using a pressure washer to clean your Light Bee X.

We use Freight LTL, so not all destinations are always deliverable. If we are unable to deliver to your current address, we will notify you and request an alternative address.

We ship your ebike via UPS/FedEx/DHL, we will email tracking soon as it ships, and the Freight courier will call you to schedule the actual delivery appointment soon as it reaches the destination terminal. Unfortunately Fedex Freight is the fastest courier we have found to ship ebikes.